Organizational Profile| By Justin Gamache®, B.S., M.Ed.

Organizational Profile

            This organizational profile is a starting point for self-assessment and for writing an application. The idea of this is to find an organization, that I know about that attributes the characteristics or behaviors of servant leadership (Northouse, 2016). I will discuss this organization Furthermore in the paper and will share their unique qualities that make them a servant leadership organization.

Whole Foods Market

            Whole foods market is committed to the word health, as said on their website “healthy means a whole lot more. It goes beyond good for you, to also encompass the greater good. Whether you’re hungry for better, or simple food-curious, we offer a place for you to shop where the value is inseparable from values” (Whole Foods, 2017). Whole Foods is also committed to their standards to provide the best experiences and products to their customers while considering the highest form of value. They also have a sense of caring for the community that brings together local and global products that they believe extends beyond the boundaries of the towns and cities where stores are located. Their core values reflect what is important to person to person, and when they treat their employees with respect. Treat others the way you want to be treated, build trust, community, and employees will do the same towards their customers. It’s a win situation for a company such as whole foods that supports team member happiness and excellence. This company empowers work environments and gives rewards. Ensures self-responsibility, self-directed teams, open and timely information, promotes progress among their employee and company. They also ensure a shared fate that carries a salary cap among all those who work for Whole Foods, that commits to excellence, and provides equal opportunities to all their workers.

When did this Organization become Focused on Servant Leadership?

Whole foods market was founded September 20, 1980, and became a public offering in January of 1992.  Whole foods became a part of the community; the people’s lives when the original owner decided that we are strong together than divided. The whole foods markets decided to sell the highest quality of natural organic foods and products. To satisfy, delight, and nourish their customers, support team members where everyone is paid equally. Promote growth and support local and global communities, practice and advance environmental stewardship, and create win-win partnerships with the suppliers. This organization realized how important all the people are from the start of poverty during natural disasters, and say that they needed to so do something for the communities that suffer during those times. Most of all this “organization promote health of their stakeholders and employees through healthy eating education” (Wholes Foods, 2017).

Why did I Choose this Organization?

I chose this organization because it is an organization I have seen grow over the years and I know individuals who have worked there. The employees I know have said they always feel welcomed by their managers, supervisors, and customers. They promote a healthy and equal relationship between everyone that works with everyone that comes in to shop. I have seen this promotion of health and equal relationship, though if I were to shop at a whole foods store where I didn’t know anyone I always felt like I connected with everyone. To me, that is a win-win deal, and see it on their ongoing success in the future as we progress for healthier lives.

The rationale decision for my choosing the organization is because I like promoting health, health always attributes to wealth and by this, I mean the health of the human body is important so why not nourish yourself with good wholesome foods that are not full of genetically modified organisms. The attributes success of this company has always made me feel at home and welcome when I needed help finding something I was always lead in the right direction of what I was looking for, and sometimes shown multiple items of what they had so I could choose for myself.  Helping, caring, and valuing their employees and customers is what I would like to see more of in this world.

How does this Organization Embody the Ten Characters or Seven Behaviors?

This organization embodies the ten characteristics or seven behaviors of servant leadership by the small acts of kindness they do within their business. Treat others with respect, and you will earn respect in the long run. Care for the world, the environment as this is where our foods are from. Value and understand customers problems, help them find what they are looking for and always go out of the way to ensure the customer is happy. Promotes growth between the workers and customers by sharing stories, and develop long lasting connections that will build a promising future together.   One big example is that this organization commits to shared value with their customers through voluntary exchange, and realizes that this type of profit is important to creating capital growth, prosperity, opportunity, job satisfaction, and job security.

The meaning of servant leadership to whole foods includes “colleagues, employees, and society” (Sendjaya, S., Sarros, J. C., & Santora, J. C., 2008) that repeatedly in turn serve the communities with positive change to the way the organization is run, and what can be done to improve the world. The meaning provides a holistic outlook of care and moral spirituality that will always promote growth, care, stewards of the environment, shared values, and long-lasting connections that will build a positive future.

Conclusion

While value and understanding customers problems, helping them find what they are looking for, and always go out of the way to ensure the customer is happy. Promoting growth between the workers and customers by sharing stories, and develop long lasting connections has always been there way to build a promising future together. Whole foods market is committed to the word health, because it goes beyond what is good for you, and encompasses the greater good of a community. Their standards to provide the best experiences and products to their customers are the highest form of value. Their core values reflect what is important from person to person, and treat their employees with respect. It’s a win situation for this organization as servant leaders because they support team member happiness and excellence. They strive to empower work environments and give rewards. Ensures self-responsibility, and promotes progress. They also bring shared value to the table and can continue to improve every day.

 

 

References

Northouse, P. G. (2016). Leadership: Theory and practice (7th ed.). Thousand Oaks, CA: Sage

Publications.

Market, F. (2017). Our core values. Retrieved from https://www.wholefoodsmarket.com/mission-values/core-values.

Sendjaya, S., Sarros, J. C., & Santora, J. C. (2008). Defining and measuring servant leadership behavior in organizations. Journal of Management Studies45(2), 402-424.

 

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